Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Can I split Koozie Colors?
Yes, When checking out make sure to let me know what koozie colors you'd like to split your order into.
How long will me order take to arrive?
Customized Wedding and Event Koozies can take between 4-5 days to print and another week for shipping transit times. All other blank products generally ship with in 24hours.
Can I use my own logo or art to print on the Koozies?
Yes, I do have lots of templates you can choose from but if you want to print something completely different just let me know. I can almost print anything.